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Copy of Client Success Manager

seedtag

seedtag

Customer Service
Sydney, NSW, Australia
Posted on Jun 25, 2025
Job Description
We’re looking for an Ad Operations Manager to join our team in Sydney and help shape the future of contextual advertising as we continue to expand globally.

Who We Are
At Seedtag, we lead the way in contextual advertising with our machine learning-powered platform. Our technology provides superior brand safety, human-like content understanding, and advanced cookieless targeting, making ads more engaging and respectful. Founded by two ex-Googlers in 2014, we’ve grown to over 700 Seedtaggers across 17 countries, raising €250M to revolutionize digital advertising.


Your Challenge
  • Branding campaign setup: Implement branding-focused advertising campaigns efficiently on platforms like Xandr, Equativ, and DV360, ensuring creative assets, targeting, and pacing are aligned with client expectations and campaign objectives.
  • Monitoring and optimisation of branding campaigns: Track campaign delivery and performance metrics such as viewability, reach, frequency, and brand safety. Optimise based on data insights to ensure strong branding impact and KPI fulfilment.
  • Collaboration with the Client Success team: Work closely with the client success team by providing accurate, timely data and campaign updates that help assess brand campaign effectiveness and resolve delivery concerns.
  • Technical troubleshooting: Identify and solve issues affecting branding campaign setup or delivery, collaborating with internal teams when necessary and following standard operating procedures.
  • Operational excellence in branding: Apply and promote best practices for branding campaigns, from trafficking to reporting, ensuring consistency and scalability across all accounts and platforms.
  • Innovation in brand formats and tools: Test and evaluate new branding formats, measurement tools, and platform features to continuously improve the effectiveness and visibility of campaigns.

What You’ll Need to Succeed
  • Have 2 to 3 years of experience as an account manager or client success manager in the digital advertising industry.
  • Have worked with international brands or big clients that require tight deadlines and clear processes.
  • Are familiar with platforms like Xandr, Display & Video 360, SmartRTB+...
  • Know about programmatic campaigns and PMPs creation.
  • Have experience with reporting tools (Ad Servers, Google Analytics, Turnillo, Redash, etc.)
  • Are data-centred and are used to work and process data with Excel/spreadsheets, or other data tools, using formulas and dynamic tables.
  • High level of English.


Why Join Seedtag?
Growth & Opportunity: A key moment to join with vast career development prospects.
Flexibility: At Seedtag, we trust you to balance work and life effortlessly with the option to work from home, the office, or even the beach in our hybrid mode.
Learning & Development: Online courses in ODILO and optional English or Spanish group classes.
Inclusive Culture: We foster a supportive environment that values personal growth.
Fun & Connection: Participate in team activities, company off-sites, and more!

Ready to join the Seedtag adventure? Send us your CV and let’s grow together!

At Seedtag, we’re committed to creating an inclusive environment where everyone can thrive. We welcome diverse perspectives as they fuel our innovation and growth. Please let us know if you require accommodations during the hiring process, and we’ll ensure a positive and accessible experience.