Platform Engineer
Manual
Software Engineering
Sofia, Bulgaria
Platform Engineer
Voy is a fast growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence.
The Opportunity
As our product and engineering organisation scales past 70+ product engineers, developer productivity, quality, and reliability grow into strategic levers — not afterthoughts. We're hiring a Platform Engineer to join our Developer Productivity (DevPro) team and help make it easier, safer, and faster for product engineers to build, ship, and operate software at scale.
How We Work
We believe:
Product engineers are our customers
Platforms should be treated as products
Self-service scales better than ticket queues
Great internal tooling creates external business impact
Guardrails beat manual approvals
What You'll Do
Enable engineering teams
Partner closely with product engineering teams to understand recurring pain points
Turn repeated requests into reusable tooling, templates, and documentation
Contribute to service catalogs, data catalogs, blueprints, and internal documentation
Coach teams on platform capabilities and engineering best practices
Build internal platforms and self-service capabilities
Build and improve internal developer platforms (IDP) that help engineers create, deploy, and operate services with confidence
Create reusable golden paths for common workflows such as: new service setup and runtime operations, CI/CD onboarding, infrastructure provisioning, and observability setup
Build internal tools that reduce repetitive manual work and cognitive load
Improve observability and engineering insight
Build monitoring, logging, tracing, dashboards, and alerting systems
Improve visibility into system health, dependencies, and service reliability
Help define and evolve SLOs, SLIs, and engineering health metrics
Explore practical AI opportunities
Apply AI to improve developer productivity, for example: test generation, CI failure analysis, codebase discovery, internal support assistants, and operational troubleshooting
What We Need From You
5+ years of commercial engineering experience in Software Engineering, Platform Engineering, DevOps, SRE, or related areas
Hands-on programming experience in at least one programming language
Practical experience across several of the following areas: cloud infrastructure, Infrastructure-as-Code and cost optimisation, observability and reliability engineering, test environments and test data management, internal developer platforms / service catalogs / data catalogs, and API performance testing and optimisation
Strong problem-solving skills and pragmatic decision making
Ability to zoom in and out — from debugging low-level issues to improving organisation-wide workflows
Strong communication skills and ability to work in a fast-paced startup
Able to work 3 days a week from our Sofia office
Other Skills You Might Have
Experience in a startup or scale-up environment
Experience building reusable platform products used by many teams
Experience with AWS, Terraform, GitHub Actions, New Relic
Familiarity with Backstage or other IDP platforms
Experience building AI-enabled internal tools
Degree in Computer Science or equivalent
Who You Are
An engineer with at least 5 years of experience in startups or scale-ups
Passionate about developer productivity and experience, and you enjoy partnering with product engineering teams across the organisation to continuously improve the software development lifecycle efficiency
Based in Sofia (BG)
- Department
- Engineering
- Locations
- Sofia
- Remote status
- Hybrid
About Voy
Healthcare is broken. We’re fixing it — and we need your help.
Back in 2019, we launched MANUAL to to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.
In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).
Ready to join us and change how healthcare feels for millions of people?