Strategy & Operations Associate
Manual
Strategy & Operations Associate
We're looking for a highly organised and analytical Operation Associate to joining our operations team at Voy, a leading health-tech company. You will help to coordinate, optimise and support the delivery of our Testosterone Replacement patient programs. This is an exciting opportunity for someone with a background in healthcare, consulting or operations who thrives in a fast-paced environment and is ready to grow.
What you'll do:
Support the end-to-end management of patient programs
Assist in developing and refining our workflows and processes
Collaborate with clinical, marketing, and customer support teams
Monitor patient progress, flagging issues or opportunities for improvement
Track program KPIs and support reporting/analytics
Ensure compliance with medical guidelines and company protocols
What we need from you:
Bachelor's degree in Health Sciences, STEM, Business, or a related field
1-2+ years of experience in healthcare, consulting, operations or a related field
Strong problem solving, analytical and communication skills
Tech-savvy and comfortable working with digital health platforms
Passionate about patient outcomes and wellness innovation
- Department
- Operations
- Locations
- London
- Remote status
- Hybrid
About Voy
Healthcare is broken. We’re fixing it — and we need your help.
Back in 2019, we launched MANUAL to to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.
In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).
Ready to join us and change how healthcare feels for millions of people?