Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role will be based in Milan.

LinkedIn is expanding the team that drives customer value through product adoption and implementation of our core Talent Solutions. We are building out our team of global Implementation Consultants focused on educating and engaging LinkedIn’s customers, helping them achieve success with LinkedIn's new AI Agent, Hiring Assistant, maximizing their return on investment.

Your primary responsibility will be acting as a short term, client-facing project manager which includes executing against existing project plans for global clients, holding internal and external stakeholders accountable to timelines, leading scaled change management efforts, delivering education ensuring client utilization and optimization, and ultimately helping our most trusted clients achieve their talent acquisition goals.

Your main internal partners will be Customer Success Managers and Sales Account Directors. Your customers will range across verticals, industries and regions. These are existing clients who already have strategic partnerships with us and are ready to take their investment to the next level. Our 20+ team has a variety of experience, including customer success, sales, recruiting, talent management, implementation work, education and more.

Responsibilities include:

• Lead customers through defined implementation engagements, acting as a short-term consultant focused on change management, stakeholder alignment, and solution adoption.
• Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
• Conduct consultative sessions to help customers navigate change, drive adoption, and align LTS tools with their recruiting strategy.
• Deliver virtual experiences that are engaging, strategic, and aligned to business outcomes.
• Partner with internal teams to represent the voice of the customer, providing feedback to enhance our solutions and future strategy.
  
  
  

Qualifications

Basic Qualifications:

• 5+ years of experience in any of the following: Account Management, Implementation, Change Management, Project Management, Customer Success, Consultancy and/or Training role
• Business fluency in Italian and English
  
  
  

Preferred Qualifications:

• Professional, authentic and confident presence and communication style
• Experience working with multiple customers flexing strong prioritization skills
• Ability to build trust quickly and develop strong relationships
• Consultative approach to training and leading through change
• Strong ability to derive insight from utilization data to address client goals
• Excellent problem solving and collaboration skills
• Ability to learn quickly and bright technical aptitude
• First-hand experience with virtual webinar tools, Salesforce, Smartsheets, LinkedIn products
• Project management certification
  
  
  

Suggested Skills:

• Account Management
• Project Management
• Consulting
  
  
  

Additional Information

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.