Ironhack is a global tech school that helps companies and individuals close the digital skills gap through immersive, outcomes-driven education.

We’re looking for a Head of B2B/B2G Delivery to lead the strategy, systems, and performance of Ironhack’s global B2B program delivery. You’ll lead and empower a team of delivery managers, instructors, and operational staff to ensure we exceed client expectations, scale efficiently, and maintain exceptional learning outcomes, including programs funded through public-sector and government initiatives.

🔧 What You’ll Own

• Delivery Strategy: Define and evolve Ironhack’s B2B delivery model across modalities (remote, on-site, hybrid) and markets.

• Team Leadership: Manage and scale a high-performing delivery team, including a unit focused on government-funded programs, grants, and public tenders.

• Quality & Outcomes: Ensure top-tier learner experiences, client satisfaction (NPS), and career-aligned outcomes.

• Operational Scale: Build and optimize systems for cohort planning, staffing, tooling, and reporting across private and public-sector programs. Operation focus: optimising with automation and continuous process improvement

• Understand customer and project requirements and establish processes for well-functioning delivery through improvements and automation.

• Data insights: know how to read data and create action plans based on these inputs, working with the internal team or other stakeholders

• Cross-Functional Alignment: Work with Sales, Product, Education, and Legal to ensure compliant and scalable delivery that meets the standards of both enterprise clients and government partners.

🎯 What Success Looks Like

• Strong client NPS and repeat business
  

• Government-funded programs delivered with full compliance and high-impact outcomes
  

• Operational scalability and profitability across all delivery models
  

• High-performing, mission-driven delivery team
  

• Transparent metrics and reporting across private and public sectors to keep improving performance
  
  

✅ You Bring

• 5+ years in program delivery, B2B operations, or services leadership
  

• Proven experience leading or delivering government-funded, upskilling, or reskilling programs
  

• Experience managing distributed, cross-functional teams
  

• Operational mindset with strong systems thinking and data fluency (salesforce, metabase, sql, etc)
  

• Fluent in English and Spanish (required)
  

• Familiarity with public-sector processes: RFPs, compliance reporting, and grant execution
  

• Background in adult education, bootcamps, or tech training
  
  
  

📌 What We Offer

The opportunity to make a difference in the lives of our students and be part of a team committed to educational excellence.

• Remote policy working from Spain
• 22 working days of vacation per year.
• Flexi Fridays: 6-hour workday on Fridays.
• Free enrollment in our part-time courses: learn to code, design, or analyze data.

Department

B2B

Locations

Spain

Remote status

Fully Remote

Employment type

Full-time

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